IiPros:
Ii-kiosks zokuzisebenzela ziyakwazi ukuphucula inkonzo yehotele ngeendlela ezininzi emva kophuhliso olukhulu lwehardware kunye nesoftware, kodwa.
ukusebenza kokuphunyezwa kwazo kuya kuxhomekeka kwizinto ezahlukeneyo, ezifana
Imfuno ethile yehotele, isicelo somthengi weendwendwe kunye nezinto ezikhethwayo., kunye noyilo lwekhiosk.
Nazi ezinye iingenelo zokusebenzisa i-kiosks zokuzenzela ezihotele:
1. Ukungena ngokukhawuleza kwaye uphume: Ii-kiosks zokuzisebenzela zinokwenza lula ukukhangela kunye
inkqubo check-out ngokuvumela iindwendwe ukuba uyigqibe ngokukhawuleza kwaye
ngokufanelekileyo, ngaphandle kokulinda emgceni kumamkeli oxakekileyo.Oku kunokunciphisa ukulinda okukruqulayo
amaxesha kunye nokuphucula ukwaneliseka kweendwendwe.
2. Ukonyuka kokusebenza kakuhle: Iikhiyoski zinokubamba imisebenzi emininzi ngaxeshanye, enokunceda
ukunciphisa umthwalo wabasebenzi basehotele kwaye ubakhulule ukuba bagxile kweminye imisebenzi
zifuna ukusebenzisana kwabantu ngakumbi.
3. Ukuchaneka okuphuculweyo: Kuba iikhiyokhi zokuzinceda zizenzela, zinokunceda ukunciphisa
iimpazamo kunye nokwandisa ukuchaneka kwimisebenzi efana nokwabiwa kwegumbi kunye nentlawulo
ukuqhubekeka.
4. 24/7 ukufumaneka: I-self-service kiosks inokusebenza 24/7, enokuthi ngokukodwa
iluncedo kwiindwendwe ezifika ngaphandle kweeyure zomsebenzi eziqhelekileyo kwaye kufuneka zijonge
in, ebaluleke kakhulu kwiihotele zamazwe ngamazwe ezinamehlo abomvu abahambi kwihlabathi jikelele.
5. Iindleko zabasebenzi ezicuthiweyo: Ukusebenzisa iikhiyokhi zokuzinceda kunokunciphisa imfuno
abasebenzi abongezelelweyo kwidesika yangaphambili, enokunceda ukunciphisa iindleko zabasebenzi behotele.
6. Amava enziwe ngokwezifiso: Ii-kiosks zokuzisebenzela zingenziwa ngokwezifiso ukunika iindwendwe
ngamava omntu, njengokunika iingcebiso ezisekelwe kubo
ukuhlala kwixesha elidlulileyo okanye ukubavumela ukuba bakhethe iimpawu zegumbi kunye nezinto eziluncedo.
7. Ukuqokelelwa kwedatha okwandisiweyo: I-self-service kiosks inokuqokelela idatha kwizinto ezikhethwa ziindwendwe
kunye nokuziphatha okusekelwe kwidatha yembali, engasetyenziselwa ukuphucula ukunikezelwa kwenkonzo ngokubanzi kunye nokubonelela
amava omntu ngakumbi.
8. Inkxaso ngeelwimi ezininzi: Iikhiyokhi zokuzinceda zinokunika inkxaso ngeelwimi ezininzi,
enokuba luncedo ngakumbi kwiihotele ezibonelela iindwendwe zamazwe ngamazwe.
9. Ukusonjululwa kwemibandela ekhawulezileyo: Iikhiyokhi zokuzenzela iinkonzo zinokucwangciswa ukuba zisingathwe
izicelo zeendwendwe eziqhelekileyo kunye nemiba, njengokutshintsha kwegumbi okanye ezongezelelweyo
izinto eziluncedo, ezinokunceda ukusombulula le miba ngokukhawuleza nangempumelelo.
10. Amathuba okunyusa: I-self-service kiosks ingasetyenziselwa ukukhuthaza ezongezelelweyo
iinkonzo kunye nokuphuculwa, ezifana nokuphuculwa kwegumbi okanye ugcino kwindawo yokutyela, leyo
inokunceda ukwandisa ingeniso yehotele.
Lilonke, ii-kiosks zokuzisebenzela zinokubonelela ngoluhlu lwezibonelelo zeehotele kunye neendwendwe zabo abazithandayo,
ukusuka ekusebenzeni okwandisiweyo kunye neenkozo zokonga ukuya kuphuculo lwamava okuhlala kweendwendwe kunye
iinkonzo zomntu
Ububi
Nangona kunjalo, Uncumo olufudumeleyo kunye namagama amnandi kunye nenkonzo evela kwidesika engaphambili yomntu yinto yekiosk
kunzima ukunikela.Ngelixa ii-kiosks zokuzenzela iinkonzo zinokubonelela ngenani leenzuzo esingenakucinga ngazo sonke,
kukho imiba yenkonzo yabathengi abangenako ukuyiphindaphinda.Umntu
unxibelelwano kunye nengqalelo yobuqu yimiba ebalulekileyo yondwendwe
amava, kwaye ayinakususwa ngokupheleleyo yikhiosk.
Ngokomzekelo, umbuliso wobuhlobo, uncumo olufudumeleyo, nokukwazi ukubandakanyeka kwizinto zokwenene
incoko zonke izinto ezibalulekileyo zokubonelela ngenkonzo yabathengi ebalaseleyo kwi
ishishini lokwamkela iindwendwe.Iweyitara engumntu okanye iarhente yedesika engaphambili inokufunda umzimba wondwendwe
ulwimi kwaye aphendule ngokufanelekileyo, kwaye anganika uvelwano kunye nendlebe yokuphulaphula ku
indlela i-kiosk ayinakho.
Ukongezelela, kukho ezinye iimeko apho ukubanjwa komntu ngokukodwa
okubalulekileyo, njengakwimeko yondwendwe oluneemfuno ezizodwa okanye kwimeko yondwendwe
likaxakeka.Kwezi meko, umqeshwa ongumntu kunokwenzeka ukuba asebenze ngakumbi kwaye
iphendula kunevenkilana.
Ukushwankathela,I-kiosk inika amanqaku kwiihotele kwaye iphucula izibonelelo zokuqhuba ishishini kunye nenkonzo yesiko,
kodwa i-kiosk ayikwazi 100% indawo yabasebenzi basehotele okanye umsebenzi wabo kodwa isandla sokunceda ihotele
ukwenza ngcono emsebenzini wabo ukuze bafumane amava okuhamba abalaseleyo.
Ixesha lokuposa: Feb-20-2023
